Our team works to provide the best quality content, but if the content is out of date, off-topic, incorrect, or not the quality you expect, we need to know!
How to report a content issue directly from your account:
Step 1: Identify the “!” icon associated with any asset, or full week of content.
You can find this icon located in any of three places: in the preview area of an asset, next to a full week of content, or inside the Edit Message form.
On the upper right of the preview window.
To the right of the content week
On the upper right of the Edit Message form
Step 2: Click on the “!” icon to report your content issue. A pop-up window will appear where you will be prompted to describe the content issue, then click Submit.
Step 3: Keep an eye out for an email from support@contentmx.com in case of any follow-up questions or resolutions.